1. Overview
At The Secret Oven (“we”, “our”, or “us”), accessible from thesecretoven.in, protecting your privacy is our top priority. This Privacy Policy document outlines the types of information we collect and how we record, use, and safeguard it.
2. Information We Collect
We collect information to fulfill your bakery orders and provide a seamless shopping experience:
- Account Information: When you sign in via Google OAuth, we receive your basic Google profile details (full name, email address, profile picture).
- Delivery & Contact Information: Name, delivery address, phone number, and recipient details provided during checkout or saved in your profile.
- Order Details: Items purchased, custom card messages, delivery preferences, and transaction history.
3. Google User Data Policy
When you choose to sign in using Google Auth:
- We request access only to your basic profile information (email, name).
- We do not request or store access to your Google Contacts, Google Drive, or Gmail messages.
- Your Google data is used exclusively to authenticate your identity, create your user account, and communicate order updates. We do not sell or share Google user data with third-party advertisers.
4. Payment Processing
Payments on our website are securely processed by Razorpay. We do not collect, store, or process your credit/debit card numbers, CVV, or banking credentials on our infrastructure. All transaction data is handled directly by Razorpay in compliance with PCI-DSS standards.
5. How We Use Your Data
- To prepare, package, and deliver your ordered items.
- To send order status notifications and delivery updates.
- To allow you to manage saved addresses and review past orders in your account dashboard.
- To maintain platform security and prevent fraudulent transactions.
6. Cookies & Tracking
We use essential HTTP cookies powered by Supabase to maintain your active login session across pages. We do not use third-party tracking cookies or sell user browsing data.
7. Data Protection & Security
Your personal data is stored securely using Supabase (PostgreSQL with Row Level Security). Row Level Security ensures that only you can access or view your saved addresses and order history.
8. Contact Us
If you have any questions or data requests regarding this Privacy Policy, please contact us:
Email: privacy@thesecretoven.in
Website: https://thesecretoven.in